Description

PetMedic is looking for an experienced Client Service Representative/Technician Assistant to join our team. At PetMedic, you can help shape the exciting new world of veterinary urgent care. Our fast-paced environment means you'll do something different every day, but with more regularity and stability than an emergency setting. As part of our team, you'll work with the latest technology, stay ahead using educational training, and partner with experienced doctors to deliver the highest quality of care to the pet patients we all love.

Client Service Representative

PetMedic in Portland, Maine

$20-23 hourly pay rate based on experience

WHAT YOU'LL DO

Answers telephone calls quickly, efficiently and in a professional and friendly manner

Warmly greets clients and provide exceptional service

Entering new client information into the computer system

Following opening and closing procedures

Prepares client invoices for services performed

Handles payment transactions

Receives and relays telephone, fax, and email messages accurately and promptly

Provide compassionate care to pet patients and their loved ones

Prepare and maintain the exam rooms and treatment areas.

Patient handling and restraint.

Keeping cages clean and sanitized.

Various housekeeping duties (laundry, dishes, taking out garbage etc.).

Must be able to lift at least 50 lbs and be willing and able to safely restrain or move dogs of all sizes including dogs that are over 100 pounds.

Must be comfortable standing, walking and being active for most of the day.

Must be able to handle excited dogs who may bark and jump.

Help maintain and sterilize surgical packs and surgical equipment

Assist Licensed Veterinary Technicians with patients and other tasks

Maintain hospital inventory by restocking retail products and medical supplies

BENEFITS

We're passionate about helping you reach your greatest potential-both at work and at home. As a result, our total compensation package is outstanding:

Great pay with competitive medical, dental, and vision insurance coverage

401K with a total company match of up to 4% - after 6 months of service

Generous paid time off

Mental Health Resources

Company-paid bonding leave

Plus, special benefits to utilize for your own pet:

Pet Care: Discounts on veterinary services and products

Pet Diagnostics: Discounts on reference lab testing

Pet Food: Discounts on Purina pet foods

Pet Insurance: Discounts available with our preferred vendor

REQUIREMENTS

Minimum of 1 year client service experience

High school diploma or equivalent

Strong computer skills

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we partner with our professionals to design a more efficient layout for our clinics. That's just one way we're hyper-focused on supporting our people, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.