Description

As a Cobrand Acquisitions and Onboarding Product Analyst within the Cobrand Cards organization within Chase's Consumer & Community Banking group, you support the development and optimization of digital card acquisition and onboarding initiatives for the Partner Card portfolio.

Job responsibilities

• Support Cobrand Card digital card acquisition and onboarding initiatives
• Assist in the design, documentation, and testing of API-based solutions and data integrations for digital card acquisition and onboarding.
• Gather, analyze, and validate customer and partner data to support seamless onboarding and acquisition processes.
• Work with product managers and technology teams to collect and clarify business and technical requirements for new features and enhancements.
• Contribute to the evaluation and improvement of digital user journeys, focusing on reducing friction and streamlining processes.
• Support the definition and tracking of KPIs for acquisition and onboarding features; prepare reports and dashboards to measure performance.
• Participate in Agile ceremonies (standups, sprint planning, reviews, retrospectives) and assist in writing user stories and acceptance criteria.
• Maintain clear and accurate documentation for product features, technical requirements, and process flows.
• Effectively communicate technical concepts, requirements, and findings to both technical and non-technical stakeholders.

Required qualifications, capabilities, and skills

• 3+ years of experience in financial services, digital platforms, or software development, with exposure to API delivery and data integration.
• Familiarity with API's, data models, and database technologies (e.g., SQL); experience with data analysis and reporting tools
• Experience in product life cycle activities including discovery and requirements definition
• Digital Product Exposure: Understanding of digital user experiences and product management fundamentals
• Experience with JIRA or similar project management tools; proficiency in Excel
• Motivated to learn, proactive in problem-solving, and able to work in a fast-paced environment.
• Building and maintaining the backlog of projects and features and managing through the readiness cycle from Discover to Delivery.
• Strong verbal and written communication skills; able to present technical information clearly.

Preferred qualifications, capabilities, and skills

• Technically focused, with a keen interest in APIs, data, and digital product development.
• Analytical and detail-oriented, able to manage and interpret complex data sets.
• Strong communicator, able to bridge gaps between technical and business teams.
• Collaborative, willing to support team goals and contribute to cross-functional projects.
• Eager to learn and grow within the product management discipline.
• Familiarity with PowerPoint and Visio a plus.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.\n