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- Payroll Deputy Director
Description
Reports to:
Director of Operations
About Us
MBA Consulting Group is a compliance and accounting firm serving the progressive community. Our team-based approach is unique in the compliance community. We believe that by focusing on our employees’ well-being and workplace culture, and working together as a team toward a common goal, we empower our employees to deliver above average services to the progressive community. Therefore, in addition to the following duties and qualifications, we ask that each employee positively impact the culture of the company through a strong work ethic, and willingness to help their coworkers.
We strongly encourage people of color, transgender, and non-binary people to apply.
Position Summary
The Payroll Deputy Director reports to the Director of Operations, supervises the Payroll Managers and Associates, and oversees day-to-day payroll operations. This role serves as a critical subject matter expert, taking the lead on solving complex payroll problems and ensuring compliance with all relevant laws and client agreements.
Key Responsibilities
- Supervision and Team Management: Supervise the Payroll Manager and Associate roles, including:
- Overseeing day-to-day task execution and ensuring the team’s effective time management and task prioritization.
- Answering subordinates’ questions, teaching, and providing guidance and mentorship.
- Assist the Director of Operations in planning long-term departmental goals and improving existing processes as appropriate and where requested.
- Problem Solving and Escalation: Lead the resolution of complex payroll issues. This includes:
- Acting as the next escalation point for issues that cannot be resolved by the Payroll Manager or Associate.
- Exercising expertise, experience, and sound judgement to determine when to directly address an issue and when to flag an item to your Director.
- For emergent or especially complex problems, ensuring all relevant information is gathered, the nature of the problem is understood, and potential solutions are prepared or considered before escalation.
- Subject Matter Expertise: Serve as the primary internal subject matter expert on payroll procedures, payroll systems, and state tax account management.
- Answer advanced payroll questions from internal employees and clients.
- Lead state tax account setup and maintenance for payroll clients.
- Operational Oversight: Oversee the administration of client payroll, ensuring accuracy, compliance, and timeliness in all processes.
- Communication: Clearly and effectively communicate internally and externally, addressing sensitive or complex inquiries with professionalism and clarity.
Required Skills and Experience
- 5+ years experience administering payroll for multiple clients.
- Proven experience in a supervisory or management role within a payroll department.
- Exceptional subject matter expertise in multi-state payroll, including state tax account setup and compliance.
- Demonstrated ability to lead problem-solving for complex or non-standard payroll issues.
- Excellent written and verbal communication skills.
- The CPP (Certified Payroll Professional) certification or an equivalent certification is strongly preferred.
- Strong organizational skills, including time management and task prioritization.
- A sincere desire to build new systems and improve existing processes as a small department expands.
Core Values
- Deliver excellent services
- Support colleagues
- Support company objectives
- Support the company’s community involvement
Compensation Package
Starting Salary: $95,000-110,000
Benefits:
Medical, dental and vision coverage 100% covered by MBA
STD and Life Insurance covered by MBA
Voluntary Hospital Insurance, Critical Illness Insurance, Accident Insurance, LTD and Additional Life and AD&D available
401k after 90 days with a 4% match
Participation in the Employee Sponsored Ownership Plan after working 1 year and 1000 hours
11 paid holidays and an additional floating holiday
Paid Vacation:3 weeks of paid vacation during year 1
4 weeks of paid vacation starting year 3
5 weeks of paid vacation starting year 5
12 sick days per year
8 paid volunteer hours annually
$150 per month home office stipend
Supervisory responsibilities
This position directly supervises the Payroll Manager and Payroll Associate roles, and assists the Director of Operations in supervising the Payroll Department.
Work environment
Remote
Physical demands
Sitting/Standing at computer for the workday duration
Position type and expected hours of work
Full-time; 40 hours per week (subject to increase during an election “on” year and during filing periods).
Pay Disclosure
We value pay transparency. The total salary range for an MBA Deputy Director is $95,000-120,000.
Equal Employment Opportunity (EEO)
MBA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditins of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

