Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

The key responsibilities of the role include:
• Answers all incoming calls, takes messages, answers questions, or directs call to appropriate person. Operates a multi-line call director.
• Greets clients and partners conducting business with their assigned area and directs them to the appropriate person. Interacts continuously with all clients.
• Answers questions related to the products and services of the functional area.
• Maintains a log of the whereabouts of partners (e.g. vacation, meeting, lunch, etc.).
• Schedules conference room and maintains daily logs.
• Provides relief coverage to other areas as the manager directs.
• Trains new employees and/or cross trains current employees on specific duties relating to the individual business area.
• Performs other duties specific to the individual business area, ie., addressing and stuffing envelopes for mailings, light typing, accessing information on the PC.

Skills/ Qualifications:
• Ability to operate a switchboard (or multi-line call director) usually acquired through previous office training is necessary to answer calls.
• Ability to operate office equipment such as a personal computer is necessary to relay messages and perform other duties.
• Previous experience required.

In office/Onsite
This is an in office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.