ESSENTIAL DUTIES AND RESPONSIBILITIES

Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CRM. Effectively communicates with customers and internal team members to follow lead and ensure tracking/follow up and sales closure.
Plans and hosts events to draw and engage new customers into the Showroom. Promotes showroom through all aspects of marketing/media and events concentrating on a diverse customer base to optimize exposure.
Provides product expertise, facilitate material selection, and project development/support ensuring the completion of selection/sales for all customers.
Identify new business and/or develop existing business potential while demonstrating the value of Wilsonart products to A&D customers with professional communication thru consistent electronic contact with these constituencies.
Manage Medium to Small Architect/Design accounts while creating demand for all Wilsonart products and increasing our specification share/position on commercial construction opportunities across N. America.
Serves as a resource for customers on validity and availability of orders, special requests, etc. Coordinates with other departments on customer requirements to insure timeliness and customer satisfaction.
Performs other tasks as required.

KNOWLEDGE, SKILLS AND ABILITIES:
Must be proficient in digital communication and tools
Ability to communicate well in digital/virtual environment as well as oral and written formats with all levels of our organization and our customers
Knowledge of the complete product line, its applications and performance
Experience with marketing, sales and specification principles
Knowledge of the construction industry and the progression of project stages
Ability to make professional presentations
Ability to sell products and concepts
Ability to manage multiple priorities
Knowledge of safety standards applicable to the work area and other pertinent rules/regulations governing work standards
Serves as a resource for customers on validity and availability of orders, special requests, etc. Coordinates with other departments on customer requirements to insure timeliness and customer satisfaction.
Bi-Lingual preferred (Spanish)

MINIMUM REQUIREMENTS:

EDUCATION:
Bachelors degree in Marketing/Design/Business Administration or a closely related field. One additional year of experience may substitute for one year of required education with a maximum substitution of four years.

EXPERIENCE
1-3 years selling experience, preferably in the commercial and residential design communities.

PHYSICAL REQUIREMENTS: Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.

Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.