Description

Gertens is looking for a customer-focused, results-driven Sales Rep with a strong background in horticulture and landscape materials to join our growing team. This role is responsible for supporting contractors accounts and walk-in customers, managing sales transactions, coordinating orders, and providing excellent service in our showroom and office environment. The ideal candidate has a passion for plants, a foundation in landscape design or maintenance, and the confidence to drive sales and build strong client relationships.

Candidates must to be able to commit to M-F 7:00am-4:30pm and Saturdays 7am-12:00pm (April-July)

Join Gertens, the Midwest’s top nursery and greenhouse team, and be part of a company that sets the standard in the industry!

 
Key Responsibilities
Deliver excellent customer service to contractors and clients, answering inquiries and guiding product selection
Process sales transactions, prepare sales orders, and complete data entry and paperwork in a timely manner
Coordinate outbound orders with operations, dispatch, and customers
Maintain showroom displays and stock inventory
Meet and exceed sales targets in designated product categories
Understand and communicate product knowledge, market trends, and customer demand
Investigate and resolve customer concerns related to deliveries, returns, or credits
Support marketing initiatives and help develop strategies to increase business
Build and maintain professional relationships with current and potential customers
Collaborate with internal departments and leadership to ensure a seamless customer experience
Provide coaching and support to team members to enhance sales performance
Attend required company and department meetings
Other duties as assigned
 

Requirements

Qualifications & Skills
2+ years of sales or field experience preferred
Candidates must be 18 years of age 
Customer service experience highly desired
Associate degree in Horticulture, Landscape or related field preferred
Knowledge of nursery plant material, including plant ID, plant health, disease identification, and site-specific selection
Foundation in landscape maintenance and/or design knowledge
Strong sales, negotiation, and communication skills (written, verbal, phone, in-person)
Self-motivated, confident, and goal-oriented
Strong organizational and time management skills

Ability to work independently and as part of a team
Proficient in Microsoft Word, Outlook, and Excel
Bilingual in Spanish & MNLA Certification is a plus
Ability to estimate and sell enhancement projects on existing accounts
 
Physical Requirements
Regularly required to stand, walk, talk, and hear
Frequently use hands and arms to handle, reach, or operate tools
Occasionally required to sit, stoop, kneel, crouch, or climb
Must be able to frequently lift up to 10 pounds and occasionally lift up to 50 pounds
Must have color vision and the ability to adjust focus