Description
The City of Davison is seeking a dependable, organized, and customer-service-focused individual to join our team as a Utility Billing Clerk & Administrative Assistant.
This is a varied position that combines utility billing, customer service, financial transactions, and general municipal administrative support. The successful candidate will interact with City residents and businesses while supporting several City departments and functions.
WHAT YOU’LL DO
Process City water and sewer utility billing and maintain accurate customer accounts.
Provide friendly and professional customer service at the counter, by telephone, and by email.
Receive and process utility, tax, permit, license, and other City payments.
Provide administrative support to the Department of Public Works.
Assist the Assessor and Treasurer with clerical and administrative functions.
Support City boards, committees, and commissions with meeting materials, records, and related tasks.
Become a Certified Notary Public after required training.
Process incoming and outgoing mail and assist with City website updates.
Provide backup support for other City offices and functions.
Perform other related duties as assigned.
Requirements
The ideal candidate will be:
Dependable and organized
Detail-oriented and accurate
Friendly and professional when working with the public
Comfortable handling financial transactions and confidential information
Able to manage multiple priorities and work independently
Proficient with Microsoft Word, Excel and BS&A
A strong written and verbal communicator
A high school diploma or equivalent and at least one year of office or administrative experience are preferred. Municipal, utility billing, or customer-service experience is a plus.
