Maximus is currently hiring for Enrollment Case Managers to support the Pennsylvania Independent Enrollment Broker (PA IEB) program. This role services homes across Philadelphia County and requires daily travel with a personal vehicle throughout Philadelphia County. The Enrollment Case Manager is responsible for being in the community supporting applicants as they complete documents as well as providing education connecting applicants to resources related to the Pennsylvania Waiver program. I...

Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...

Make a Difference in Your Community Every Day! Maximus is seeking a Bilingual Customer Service Representative I (English/Spanish) to join our team in Staten Island, NY. In this rewarding role, you will help New York Medicaid recipients navigate their healthcare options, access important services, and make informed decisions about their coverage. As a trusted resource for the community, you will provide both face-to-face and telephone support, guiding individuals through the enrollment process...

Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...

Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...

The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions. The Customer Service Representative I reports directly to the Custom...

The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions. The Customer Service Representative I reports directly to the Custom...

The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions. The Customer Service Representative II reports directly to the Customer Ser...

The Customer Service Representative II reports directly to the Customer Service Supervisor. This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material. Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus...

The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. This is a seasonal, remote (work at home) position. *Duration of this position is approximately 6-8 weeks must be available to work from September to December* You will be required to work an 8 hour shift between the hours of 7am-7pm CST. Overtime will be require...

The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. This is a seasonal, remote (work at home) position. Duration of this position is approximately 6-8 weeks must be available to work from September to DecemberYou will be required to work an 8 hour shift between the hours of 7am-7pm CST. Overtime will be required- you...

Join Maximus as a Customer Service Representative II in Batavia, NY, and help individuals and families access the healthcare coverage they need. In this rewarding role, you'll assist consumers with NYSOH enrollment, explain healthcare coverage options, and conduct outreach to help clients select a Managed Care Plan that best fits their needs. If you enjoy helping others and making a positive impact in your community, we'd love to hear from you. Position Details:Full-time, onsite position locate...