Description

Overview

Assists with daily golf operations and coordinates tournaments and outings from planning through completion, providing a high level of service to members, guests, and tournament groups.

Experience Required

• Associate's degree (AA); or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
• Current PGA/LPGA membership.
• Ability to read and speak English.
• Knowledge of Microsoft Office; experience with computerized POS and tee time systems.
• Understanding of course rotation and tee time arrangement.
• Ability to occasionally lift up to 50 pounds.

Essential Responsibilities

• Coordinates assigned tournaments and events from initial planning through completion, following the facility tournament manual and keeping accurate records for all groups and events.
• Prepares for outings, including scorecards, cart labels, rules, format, score and pairing sheets, favors, and hole assignments; assists with golfer registration.
• Advises management and the Superintendent of upcoming events to coordinate set-up and staffing; helps maintain the monthly events calendar.
• Coordinates support from golf services, golf shop, food and beverage, and other departments for events.
• Promotes club golf activities and tournament venues; maintains contacts with groups, businesses, civic and charity organizations; sells logo merchandise and golf services.
• Communicates event details, critical dates, and course closures to members, groups, and individuals.
• Schedules and maintains tee times for members, groups, and individual play.
• Operates the POS and tee sheet systems: reconciles daily tee sheets, checks in players, processes payments, resolves billing discrepancies, and tracks force posts and no-show charges.
• Monitors member scores, reports handicaps to USGA, and bills members.
• Serves as ranger, starter, guest relations, outside services, or golf shop staff as scheduled.
• Maintains a clean, orderly, well-stocked golf shop; assists with merchandising, sales, and procurement.
• Assists in creating lesson plans and provides individual and group instruction.
• Follows opening and closing procedures; assists with associate training.
• Incorporates safe work practices; maintains regular and reliable attendance; performs other duties as required.

Benefits

• Medical, Dental, and Vision coverage
• 401(k) with employer match (19 years of age and older)
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria