Description

\u003cp\u003e\u003cstrong\u003eCompany Information\u003c/strong\u003e\u003cbr\u003eFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.\u003cbr\u003e\u003cbr\u003eOur business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.\u003cbr\u003e\u003cbr\u003eIf you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eJob Summary\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe VIP Coordinator will manage the VIP list and proactively monitor and engage with VIP clients to provide the highest quality of customer service. This position will maintain the professionalism, cleanliness, and standards of all VIP areas and ensure efficiency of execution and delivery of amenities and services.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEssential Functions\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eProactively monitor and engage with VIP clients and provide the highest quality of customer service in a friendly and timely manner. Build and maintain relationships with VIP clients to maintain long term business and drive sales.\u003c/li\u003e\n\u003cli\u003eManage VIP list and work to effectively accommodate guests with disabilities while complying with facility/event ADA requirements.\u003c/li\u003e\n\u003cli\u003eExecute delivery and placement of arrival amenities. Gather feedback from clients regarding product and services and report to management to ensure improvement and efficiency according to client needs.\u003c/li\u003e\n\u003cli\u003eMaintain professionalism, cleanliness, and standards of all VIP areas.\u003c/li\u003e\n\u003cli\u003eMay assist with general office duties.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eRequired Qualifications\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eHigh School Diploma or its equivalency\u003c/li\u003e\n\u003cli\u003e2-4 years\u003c/li\u003e\n\u003cli\u003eProficient in Microsoft Office Suite (Outlook, Word, and Excel)\u003c/li\u003e\n\u003cli\u003eExceptional organizational skills and attention to detail.\u003c/li\u003e\n\u003cli\u003eStrong interpersonal, verbal and written communication skills.\u003c/li\u003e\n\u003cli\u003ePositive attitude with superior customer service skills.\u003c/li\u003e\n\u003cli\u003eAbility to work in a fast-paced environment.\u003c/li\u003e\n\u003cli\u003eMust be able to work evenings, weekends, and holidays as needed.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePayscale: $14.00/hour - $16.00/hour\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus: \u003c/strong\u003e\u003cem\u003eThis position is not eligible for a bonus under the current bonus plan requirements.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eBenefits: \u003cstrong\u003ePart-time: \u003c/strong\u003e\u003cem\u003eThis position may be eligible for benefits (ACA qualification).\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eAEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.\u0026nbsp; AEG may require an employee to perform duties outside their normal description.\u003c/p\u003e\n\u003cp\u003eAEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. \u0026nbsp;We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eEmployer does not offer work visa sponsorship for this position.\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e